Social Media – Likes, the more the merrier

Five stars or nothing.

__________

PROJECT

Sociale Media KPI Heinrich

KPQ

How can we keep delivering 5 star service?

BUDGET

3 days

DATA SOURCES

Google MyBusiness, Kununu, Facebook, Excel

Alexander Heinrich is a manager with a big heart for his customers. As a fire detection specialist, he is very often busy analysing customer reviews. To get his entire team on the same page, Alexander chose to install this dashboard live on a television at the head office. 

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